Contact us

In short

  • Customer service answers the phone on weekdays 12:00–14:00.
  • For emergencies outside opening hours, such as fire, water or natural damage, call the emergency line 48 25 92 70.
  • To report a fault in your home, call customer service or send us an e-mail.

Contact us

Customer service
94 05 88 24Faults in your home and other questions.Weekdays 12:00–14:00
Emergency line
48 25 92 70Urgent incidents outside opening hours: fire, water and natural damage.
E-mail
tromsobolig@trobo.noWrite to us and we will reply as soon as we can.

Keys are collected and returned at the City Hall by appointment.

If life or health is at risk

Call 110 (fire), 112 (police) or 113 (ambulance).

Neighbour complaints

Complaints about a neighbour are sent with the neighbour complaint form (in Norwegian).